How Can We Help Today?
Whether you need guidance choosing the perfect gazebo or have a question about your patio furniture order, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by an estimated 5 to 8 business days in transit. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your gazebo, fire table, or patio furniture set every step of the way.
What is your return policy?
We offer 30-day returns on eligible items. If something is not quite right with your pergola or furniture set, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.
How do I choose the right gazebo or pergola for my space?
Start by measuring your patio or deck area and thinking about how you plan to use the space, whether for dining, lounging, or entertaining. Our team can help you find the right fit based on your dimensions and style preferences.
Are your fire tables safe for use on a wooden deck?
Many of our fire tables are designed for use on a variety of outdoor surfaces, but we recommend checking the product specifications for clearance requirements. If you have questions about a specific model, feel free to contact us for guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our team aims to reply to every inquiry within 24 hours during business days.
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Your personal information and payment details are protected at every step of checkout.
Curated Quality
Owned and operated by Paradise Backyard Living, every gazebo, pergola, and fire table is selected with care.
30-Day Returns
Not the perfect fit for your backyard? Our 30-Day Returns window is backed by our Return Policy.
